WB project acquired!

DEVPOLES to support Jamaica’s cybersecurity readiness to operate its Public Financial Management Systems.

The Government of Jamaica has hired DEVPOLES assist in repositioning of eGov Jamaica so it can effectively support public financial management systems.

Specifically, DEVPOLES will develop the skills and knowledge necessary of eGov Jamaica staff to provide a secure computing environment and ensure that confidentiality, integrity and availability of data is maintained and that risks are kept within acceptable limits. This will in turn enhance the delivery of ICT services to the Government of Jamaica and provide medium to long-term support to public financial management systems.

IT attack

Statement of the challenge

Constantly changing security threats demands eGovJa to place an increased focus on security and the implementation of appropriate measures to safeguard the information it stores and processes on behalf of the Government of Jamaica. To do this, eGovJa needs to design and implement a comprehensive set of information security controls to preserve the confidentiality, integrity, and availability of information against potential threats and risk exposures

Solutions and expected results

DEVPOLES will develop and execute a 12-month training program that delivers appropriate security capabilites based on the assigned roles and responsibilities of individuals and the specific security requirements of eGovJa.

Comprehensive role-based cybersecurity training will enhance the eGovJa’s security posture by creating a trained workforce that can adequately protect its systems and applications and provide the capability to respond effectively to security incidents.  The training will address responsibilities at the managerial, operational and technical levels, sourcing and delivering specialized security training for staff in the following job functions:

  • Programmers
  • Programmer Analysts
  • Systems Administrators
  • Network Engineers
  • Quality Assurance Analysts
  • IT Security Engineers
  • IT Risk Analysts
  • Heads of department

Our training solutions includes a combination industry standard certification-based training and bespoke training related to security solutions already deployed by eGovJa, including:

  • Computer Forensics
  • Ethical Hacking
  • ISO 31000 Security Risk Management
  • ISO27001 Implementation
  • Penetration Testing
  • Security Incident Response
  • IBM Security QRadar SIEM Administration

For more information concerning our cybersecutiry practice and related services, please contact DEVPOLES.

Project awarded!


DEVPOLES and Innovative Prison Systems (IPS) to strengthen the operation of the criminal justice system in Guyana

The Government of Guyana, through the Ministry for Legal Affairs and the Inter-American Development Bank, have entrusted DEVPOLES, in consortium with IPS Innovative Prison Systems, to lead the strengthening of the country’s probation system. 

Credits: Supreme Court of the Co-operative Republic of Guyana
Foto credits: Supreme Court of the Co-operative Republic of Guyana.

Statement of the challenge

The general problem to be addressed by the Program is the overcrowding conditions in Guyana’s penitentiary system. Statistics show that Guyana’s prison overcrowding population rate in November 2018 was 209%. Capacity of the Guyana prison service was significantly reduced by fires in 2017 and 2020 at the Camp Street and Lusignan prisons, respectively. Today overcrowding has plunged to 29,7%. From an institutional standpoint, structural overcrowding can be explained by three (3) main contributing factors:

    1. Diminishment of physical capacity;
    2. The over reliance on custodial sentences; 
    3. The overuse of pre-trial detention.

In Guyana, judges and magistrates have the option of both probation and community service orders as alternatives to imprisonment. However, these measures are scarcely used because magistrates lack the proper “incentives” to make use of these options, as confidence in the effectiveness of probation services to provide efficient supervision of offenders is low.

Solutions and expected results

The goal of the project is the strengthening of the organizational framework of probation services in the country, for which the design of a staff training programme is planned to be implemented over the next year. It will cover topics including, but not limited to: legal consideration of probation, interpersonal communication skills in the context of probation interviews, case load management, the investigation and community supervision of probation, probation investigations; probation officer physical conditioning; defensive tactics and first aid for criminal justice officers.

DevPoles & IPS will carry out a manpower audit, develop an organizational structure for the Probation Department, develop job descriptions, conduct a psychometric test of all probation officers to determine candidate’s suitability for the various roles on the proposed organizational structure, develop an orientation manual, performance metrics, standard operating procedures, evaluation tools, a self-care policy and the delivery of a 360º training programme to strengthen hard and soft skills for the modern probation officer. All project deliverables, conclusions, and recommendations will be based on evidence-based qualitative and quantitative analytics.

The Tokyo, Bangkok and Beijing Rules advocate the frequent and early use of probation as a resource. They affirm that probation should be used by the relevant authority wherever possible. In this sense, probation and community service will be identified in Guyana as alternatives to incarceration for minor and non-violent crimes. Furthermore, options that have been successful in other jurisdictions will be explored, such as bail, confiscation of travel documents, periodic check-ins with the police or other authority, electronic tags or curfews, conditional sentences, or suspended sentences.

Through these approaches, the project led by DEVPOLES in consortium with IPS Innovative Prison Systems will contribute towards reducing recidivism and inmate population by improving the social integration of people who have committed minor, non-violent crimes through the promotion of more rehabilitative approaches that involve families, victims, and members of the community to support their recovery and reintegration though an effective restorative approach.



International Labour Day: Fostering decent work & strengthening human resources worldwide.


International Labour Day: Fostering decent work & strengthening human resources worldwide.

International Labor Day has been celebrated worldwide on May 1 of each year since 1889 to claim labor rights and fair conditions in accordance with international labor standards recognized internationally by most governments. With the arrival of the pandemic, several reports show deterioration in job growth, with the loss of more than 30 million full-time jobs, according to the International Labor Organization. Furthermore, in Latin America and the Caribbean, more than 160 million people work in the informal sector have seen their income reduced by up to 80%, well above the world average (60%), one of the world’s hardest hit regions. The same is true in Africa, where 85% of workers are informal, and in Asia, with more than 60%.

At DEVPOLES we work to promote decent employment conditions, income generation, and the inclusion of women in the labor market in order to increase levels of social cohesion. This is achieved by informing public decision-makers on public policy design, regulation by working in close cooperation with civil society, economic agents and worker interest groups. For example, DEVPOLES is currently supporting UNDP by mapping the key stakeholders for development in the 12 indigenous territories of Panama, so that investments planned can factor in local needs connected to decent work practices, income generation, promoting local consumption and fostering local employment. On the other hand, in Peru, within the framework of international technical assistance in support of DEVIDA financed by the European Union, a study by conducted by DEVPOLES revealed that although women in coca producing areas constitute between 40 and 70 % of the workforce, almost 70% of this work is unpaid and 55% of women have no or very low educational levels. That is why development also involves education, enforcement of fair working conditions, and fight against informality and child labour via regulation and oversight..


On the other hand, DEVPOLES is also contributing to reform initiatives in public entities to adapt and update the organizational development to internal an external push and pull factors that drive the generation of public value, by working on building new competencies, knowledge, skills and abilities for civil servants that can guarantee improved efficiencies and productivity, in a framework that observe decent and ethical work practices.

Among other services, DEVPOLES promotes various modernization actions in talent management, selection and evaluation, modernization of the job performance systems, preparation and implementation of administrative organizational manuals, job classification manuals and salaries, competency-based training curricula, performance evaluation manuals, wellbeing frameworks, succession planning as well as the strengthening of supervision and control systems.

“Decent labour is at the very center of all projects designed and implemented by DEVPOLES.”

DEVPOLES also improves institutional performance through the updating and creation of new job descriptions in accordance with demand factors and technological trends, focusing on improving hard and soft skills of institutions with central, deconcentrated and decentralized public services at the national level.

Decent labour is at the very center of all projects designed and implemented by DEVPOLES. Our experience showcases DEVPOLES’ perennial commitment to observing, promoting and defending labor rights and decent work through the implementation of national and regional initiatives promoting more democratic, transparent systems and a participatory institutional culture, having a positive impact on citizens.



Sobre DP

Ofrecemos soluciones de consultoría y asistencia técnica hechas a la medida de clientes del sector público, privado y no gubernamental.


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Kruisboogsquare 6 1170
Brussels, Belgica.
TVA: 0764.362.473

Oficina Regional de las Américas
Avenida Balboa int / Calle Uruguay
Vista Marina Torre B, Nivel 16 Oficina B
Ciudad de Panamá, Panamá.
+507 214-1381
VAT:2499578-1818737 DV27


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